Last Updated: December 21, 2023

1. Introduction

This Dispute Resolution Policy applies to all transactions and interactions on the Bulk Breeze LLC marketplace, accessible via WWW.BULKBREEZE.COM. Our policy aims to provide a fair and efficient process to handle disputes between buyers and sellers on our platform.

2. Reporting a Dispute

• If you encounter an issue with a transaction, we encourage you first to contact the other party directly to seek a resolution.
• If direct resolution attempts fail, you can escalate the issue to Bulk Breeze LLC by submitting a dispute report via our platform or by contacting support@bulkbreeze.com.

3. Information Required

When submitting a dispute, please provide:

• Your name and contact information.
• Transaction details, including order number and date.
• A clear description of the dispute and any relevant communication with the other party.
• Any evidence to support your claim, such as photographs or correspondence.

4. Dispute Review Process

• Upon receiving a dispute report, Bulk Breeze LLC will review the provided information and may request additional details from both parties.
• We will aim to resolve disputes within a reasonable timeframe, typically within 30 days of the dispute notification.

5. Resolution Outcomes

• Solutions may include a refund, return, exchange, or other amicable resolutions agreed upon by both parties.
• Bulk Breeze LLC reserves the right to make a final decision in cases where a mutual agreement cannot be reached.

6. Seller and Buyer Obligations

• Sellers are expected to adhere to their listed return and refund policies and to cooperate fully in the dispute resolution process.
• Buyers are expected to provide accurate information regarding their claims and to cooperate in resolving the dispute.

7. Abuse of Policy

Abuse of this dispute resolution process, such as making false claims or repeatedly refusing to comply with resolutions, may result in suspension or termination of account privileges.

8. Policy Modifications

Bulk Breeze LLC reserves the right to modify this Dispute Resolution Policy at any time. Changes will be effective immediately upon posting on our website.

9. Contact Information

For any inquiries or concerns regarding this policy, please contact us at:

• Email: support@bulkbreeze.com
• WhatsApp: 02 7251 8703
• Address: 11572 Seven Springs Drive, Cupertino, CA 95014, USA.